Fundamentals Truths About Employee Benefit Plans

I had a client named Karen who was having the hardest time getting her CFO to realize that her time in HR was best spent working with the employees on the "floor", rather than pushing paper in a back cubical.

She was struggling because in order to make any type of inroads with the employees she had to gain their trust. To know about benefit administration services you can visit https://getstratford.com/

She needs to get to know the names of their wives and kids' names, the dog's name, what they do on Friday night, etc. Instead, she was stuck in a cubical reconciling insurance bill to every last penny (because accounting insisted on calculating the exact penny).

We worked together to create a "return on investment" recommendation to her CFO, and she made a breakthrough by convincing everyone she was better off not being a paper pusher, but rather a process pusher. She was freed up to engage employees, to make things happen, and the results have been GREAT!!

I have met with a few companies lately that still process their own COBRA administration, which is just insane. Outsource that kind of administration! (Trust me, our company owns a benefits administration company – you are not saving any money; the margins in that business are Extremely Tight.)

But remember, you have to think like a business owner to convince others this makes sense. You need to use the same vocabulary they do. If they are discussing the fact revenue is up 9.6%, and profit 11.2% – don't come into that conversation and say, "Let's get an online enrollment system so I can spend more time with employees". Don't laugh; I have seen this play out before my own eyes.